Question 1

Can attendance rules be different for different sites?

Accepted Answer

Partly. BetterDesks stores coordinates per site and can enforce geofencing against the selected site, but the current geofence and break/rounding settings are organization-level settings rather than separate rule sets per site.

Question 2

Can BetterDesks help prevent buddy punching?

Accepted Answer

Yes, BetterDesks can make buddy punching harder through geofence checks and supervisor OTP attendance. Photo verification is not part of BetterDesks today.

Question 3

Can BetterDesks help reduce no-shows?

Accepted Answer

Yes, BetterDesks can reduce schedule ambiguity by giving employees access to their assigned shifts and giving managers attendance visibility. Shift reminders and employee shift confirmations are not available today.

Question 4

Can BetterDesks help reduce scheduling conflicts?

Accepted Answer

Yes. BetterDesks gives schedulers a central place to manage shifts, employee assignments, clients, sites, and departments. Automatic qualification and availability enforcement is not part of BetterDesks today.

Question 5

Can BetterDesks help with last-minute call-outs?

Accepted Answer

Yes, BetterDesks can help schedulers respond by keeping shifts, employees, clients, and sites in one place. Employee open-shift pickup requests are not available today.

Question 6

Can BetterDesks manage departments under a job site?

Accepted Answer

Yes. BetterDesks supports a department layer within job sites, so you can organise employees, shifts, and reporting by team or function within a single location.

Question 7

Can BetterDesks manage schedules across multiple job sites?

Accepted Answer

Yes. BetterDesks is built around a client and site structure, so you can create, publish, and manage schedules across as many job sites as your business operates.

Question 8

Can BetterDesks show scheduled hours vs actual worked hours?

Accepted Answer

Yes. BetterDesks stores scheduled shift times and actual attendance times on timesheets, along with raw, rounded, and payable minutes.

Question 9

Can BetterDesks track late arrivals and early departures?

Accepted Answer

Yes, BetterDesks stores scheduled times and actual clock-in/clock-out times on timesheets, so managers can compare them during review. Automated lateness alerts are not part of BetterDesks today.

Question 10

Can BetterDesks verify attendance at remote job sites?

Accepted Answer

Yes, when the employee has a live connection. BetterDesks supports geofenced clock-ins and supervisor OTP attendance for remote job sites, but offline punch sync is not available today.

Question 11

Can employees access paystubs, T4s, or W-2s online?

Accepted Answer

Yes. Employees can access their own payroll documents in BetterDesks when admins upload paystubs, T4s, or W-2s to their employee record.

Question 12

Can employees clock in from a shared kiosk or tablet?

Accepted Answer

Shared kiosk clock-in is not available today. BetterDesks supports employee app clock-ins, geofencing, and supervisor OTP attendance.

Frequently Asked Questions

Attendance

Scheduling

Payroll

Make the next shift
easier to manage.

Frequently Asked Questions

Attendance

Scheduling

Payroll

Make the next shift easier to manage.

Make the next shift
easier to manage.