What is OTP attendance?

OTP attendance lets an admin or scheduler create a temporary supervisor passcode for a selected client, site, and optional shift. An employee uses it to create an attendance record.

Detailed answer

OTP stands for one-time passcode. In BetterDesks, an admin or scheduler creates a temporary passcode for supervised attendance at a selected client site. The passcode can also be tied to a scheduled shift when needed.

When the employee uses the passcode, BetterDesks creates the attendance record and moves it through the same clock-out, review, and approval workflow as other timesheets.

OTP is useful when a supervisor is present and GPS is unreliable. It is not the same as kiosk mode or offline attendance.

Example

A crew works in a basement level where GPS is inconsistent. The supervisor creates an OTP passcode for the client site. Employees use the passcode in BetterDesks, and the resulting timesheets are reviewed with the rest of the day's attendance.

How BetterDesks helps

BetterDesks gives managers a supervised attendance option for GPS-poor sites while keeping the record tied to the correct client, site, employee, and timesheet workflow.

Related questions

• What happens if GPS does not work at a job site?
• Can employees clock in offline?
• How does timesheet review and approval work?

Next step

Explore OTP attendance