What is BetterDesks and who is it for?

BetterDesks is workforce management software built for shift-based businesses that schedule employees, track attendance, review timesheets, and store workforce documents across multiple client sites, job sites, or departments. It is designed for operators, schedulers, admins, and payroll teams who need more than a basic time clock.

Detailed answer

BetterDesks connects the core workflows of a shift-based business — scheduling, attendance, timesheets, and document management — into one platform.

Rather than managing schedules in one tool, attendance in another, and timesheets in a spreadsheet, BetterDesks gives your team a single place to manage the workflow from shift creation through payroll-ready timesheets.

The platform is built around the operational structure that field-based and site-based businesses actually use: clients, job sites, departments, and shifts. Records stay connected across the system instead of requiring manual reconciliation.

BetterDesks is particularly well suited for businesses where employees work at locations they do not own — client buildings, remote sites, or customer premises — and where accurate attendance and timesheet records matter for billing, compliance, or payroll.

Example

A staffing agency places workers across a dozen client sites each week. Some clients have multiple buildings. Schedulers need to confirm who is assigned where, managers need to review attendance exceptions, and payroll teams need clean timesheet data before processing.

Without a connected platform, each of those steps requires manual coordination. BetterDesks is designed to bring those workflows together so each team can do their part without duplicating effort.

How BetterDesks helps

BetterDesks is built around the way field-based businesses operate — with clients, sites, departments, schedules, attendance records, and timesheets connected. Schedulers manage shifts across multiple sites. Admins and schedulers review attendance and approve timesheets. Payroll teams export reviewed time data. Employees access their schedules, timesheets, profile, and documents through self-service.

Related questions

• Can I manage employees across multiple client sites?
• Can I manage multiple job sites for the same client?
• What user roles are available in BetterDesks?

Next step

See how BetterDesks works for your business